Refund policy

• 30-Day Risk-Free Guarantee
  
  We know baby essentials need to work in real life — not just look good.
  
  That’s why we offer a simple, risk-free 30-day guarantee.
  
  If it’s not right for you, here’s what we’ll do:
• Unused items (in original condition and packaging) are eligible for a full refund
• Used items are eligible for store credit, so you can find something that works better for you
  
  Whether it’s sizing, absorbency, or just not what you expected — we’ll help make it right.
  
  How it works:
  1. Email us at info@refinedbaby.com with your order number
  2. We’ll send you return instructions
  3. Once received and inspected, we’ll process your refund or store credit
  
  Please note:
• Returns must be requested within 30 days of delivery 
• Return shipping is the responsibility of the customer
• Items must be hygienically safe for return
  
  Simple, fair, and designed with real parents in mind.